Frequently asked questions,
Services, cancellations, rescheduling, about services, design and more.
Healing Arts
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While holistic sessions are therapeutic we do not make claims to ‘cure’. If you are dealing with deep emotions and struggles tight to your personal life I suggest you to seek therapy and complement it with energy healing sessions.
We don’t claim to be a Healer or Magician. We “practice” energy healing modalities. We will support you, guide you and teach you tools to empower yourself in your own personal process and self-transformation.
Sessions are by appointment only.
To receive all the benefits of your session it’s recommended to restrain yourself of heavy alcohol within 12 hours of your appointment time.
Individuals under the influence of alcohol or any substance will be requested to reschedule.
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Select the modality that more aligns with your needs, follow the call to action buttons and you will be able to purchase a session or package.
All appointments are paid in advance, follow the instructions in the check out page after you make a purchase or you can email me directly to hello@thelightarts.com to organise a date/time that best suits you.
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No, you are always fully clothed during any session. You will only require removing your shoes.
For 'Sobada' Shamanic Womb massage clients, refer to the 'Womb massage section below.
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Private One-on-One Sessions:
No refunds will be provided for cancellations made within 12 hours of your session.Classes or certifications (groups and private):
No-shows will incur a non-refundable fee equal to the cost of the class.
For late cancellations made within 24 hours of your class, 50% of the class fee will be charged.Private classes or certifications:
Classes for up to 2 students are held on the Upper West Side. If you or someone attending the class is uncomfortable coming to my location or hosting at your place, a room rental fee will be added to the class fee.One-on-One Classes:
If you prefer to have your class at a rental venue, the rental fee will be added to the class fee.Cancellation due to Labor:
If you go into labor, we will take payment for the amount of the scheduled session and put it towards an account credit for it to be used at a later date.
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We require a minimum of 24 hours notice for any changes to your appointment. Providing notice within the 24-hour window of your appointment will incur a 50% charge for rescheduling your session.
If you give less than 12 hours notice for any reason, you will be charged for the full price of the scheduled appointment. Some examples of changes that do not exempt you from this policy are changes in travel plans, work emergencies, loss of child care and unexpected illness.
Your appointment time is reserved just for you – any late cancellation, change to your appointment or missed appointment leaves a space in day that could have been filled by another client as well as the rental space fees.
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If you arrive late for your appointment, we will do our best to provide your full session. In the event that your appointment needs to be shortened because you arrive late, you are still responsible for the full service fee. At our discretion, amounts owed may be debited from existing account credits, gift certificates or series packages.
We encourage our clients to be 5-10 minutes early to their appointments. If you’re late for your appointment, it could cut into your treatment time.
If you feel that you will be late, please call/text me +1 212 542 0711.
If you arrive late, the session will still end at the originally scheduled end time.
If you are 30 or more minutes late, the session will be cancelled and not refundable.
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1. Please do not attend your class or session if you have been around anyone who is unwell.
2. Please do not attend your session if you have a fever and you do not feel well.
3. You may wear a mask during the session if that makes you feel more comfortable.
Co-creations
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I work with conscious, purpose-driven entrepreneurs. Change makers, creatives, healers, coaches, and visionaries business owners that wish to create change in the world. People who are ready to build a brand rooted in authenticity and aligned with their deeper mission.
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I bring together a background in corporate design and art direction with a more intuitive, multidimensional way of creating.
My offerings are not only design, they are coaching, mentorships, energy healing, creativity, all combined creating a very unique ecosystem.
For me, branding or my mentorships is a co-creations, is not just visual, it’s a translation of your essence into form. This is what allows your brand to feel both aligned, unique and professional.
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Not at all. Clarity is something we create together. Through strategy and guidance, I help you refine your ideas, direction, and visual identity so your brand feels cohesive and aligned.
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English is my third language, I work in English, Spanish and Portuguese.
Let me know what’s best for you.
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You can begin by applying for a consultation. This allows us to explore your vision, your needs, and the best way to work together. From there, I’ll guide you toward the most aligned next step.
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After our call, you’ll receive a design guide that outlines our process, our unique brand ecosystem, and a detailed breakdown of services and pricing.
If you feel aligned and ready to move forward, you’ll be invited to pay a deposit and review a contract. Once that’s signed, we begin our co-creation journey together.
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Yes — clear agreements are essential to a grounded and respectful working relationship. All projects are guided by a contract that outlines the scope of work, timeline, payment structure, and mutual responsibilities.
It’s not just paperwork, it’s a container for our collaboration to flow with clarity, care, and trust.
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Yes, I do. I understand that Brand design and other services can be a big investment with a great ROI.
I believe in accessible design and will work with you to create a payment schedule that feels supportive and fair for both of us.
Design
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Visual Direction or in the technical name Art Direction is the whole story, the visual guidance behind how your brand is expressed. It’s all about the visuals and perception of your business.
This service includes mood boards, photography style, content direction, color palette, and how all visual elements come together cohesively across platforms.
While brand design is the execution (logos, layouts, etc.), Visual Direction ensures that your brand feels consistent and aligned, no matter where it shows up.
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I design on Squarespace.
In my experience I feel Squarespace is more intuitive and easier to for my clients to learn.
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For full details on policies, scope of work, and terms, please refer to the Terms & Conditions.